Clik here to view.
Reluctant Leaders
I've had the pleasure of working with some great people over the years, and there's none better than David Tomkinson, a Director with theandpartnership.David has over 25 years experience in the retail...
View ArticleClik here to view.
Clik here to view.
The power of introverts
When I was a child I felt at my most comfortable when I was on my own. I was both shy and introverted which created some social challenges for me!I come from a large family and I remember at family...
View ArticleClik here to view.
Employee Engagement Surveys - Why they are a good thing.
Here's a quick post about surveys to measure employee engagement. In recent years there has been a bandwagon that numerous people (consultants mainly) have been jumping on to denounce the value of...
View ArticleClik here to view.
My #mantra #leadership #laotsu #E4S
Leadership:A leader is best when people barely know he exists, not so good when people obey and acclaim him, worse when they despise him. But of a good leader who talks little when his work is done,...
View ArticleClik here to view.
2 Leadership Questions
Two very interesting questions raised into today's BQF Leadership Conference by the Leadership Trust;"What leader will you be in this world?"And"What difference will you make?"Values based leadership...
View ArticleClik here to view.
Branch - from the creators of Twitter
I've been invited to try out the new 'conversation platform' Branch, from the creators of Twitter. It's a more structured and controlled way to have conversations about things. And you can choose who...
View ArticleClik here to view.
Do you value Intuition?
One of the areas I studied during my MBA involved a look at how innovation and creativity manifest themselves in individuals and organisations.Part of this considers the perception we have of...
View ArticleClik here to view.
Engage for Success - employee engagement task force #E4S
Four year ago David Macleod and Nita Clarke published their ground-breaking study into employee engagement. The report, called Engaging for Success, commissioned by the Department for Business,...
View ArticleClik here to view.
I must be crazy..
My New Year’s resolution? I’m giving up alcohol. For January. For Cancer Research UK.I know. Unbelievable but true! I’m becoming a Dryathlete.All through January I’m not going to touch alcohol. Now, if...
View ArticleClik here to view.
Richard Baker @ Google+
Some healthy discussion (and disagreement!) happening on the Employee Engagement G+ Community! Join in!via plus.google.com
View ArticleClik here to view.
This is Water
In 2005, author David Foster Wallace was asked to give the commencement address to the 2005 graduating class of Kenyon College. However, the resulting speech didn't become widely known until 3 years...
View ArticleClik here to view.
Google Atmosphere - London 21 May 2013
For those that know me, since 2009 I've been active in the corporate social media space, pioneering the use of twitter for crisis PR and online customer service.Back then, it was a relatively new...
View ArticleClik here to view.
A retweet is not an endorsement.
It is an amplification of a tweet I have seen. I may agree with it. I may not agree with it. I may be shocked by it. I may be saddened by it. I may seek to encourage debate. I may want to raise...
View ArticleClik here to view.
I'm back!
If only we all lived in the moment more!Its been a while since I last wrote a post. In fact, its almost a year since I blogged regularly. I used to write quite often about digital communications,...
View ArticleClik here to view.
The Ropes at Disney - employee branding handbook from 1943
I love this. It's the employee handbook by Disney, published in 1943. It's written in a warm, non-patronising and matter-of-fact style that is still a good lesson today.Grab a coffee and take a few...
View ArticleClik here to view.
It's never too late - reflections on the choices we make.
"For what it’s worth: it’s never too late or, in my case, too early to be whoever you want to be.There’s no time limit, stop whenever you want. You can change or stay the same, there are no rules to...
View ArticleClik here to view.
Social Customer Service; 5 years on, has anything really changed?
5 years on - has anything really changed?Guy Stephens has been at the forefront of social customer service since we both started tweeting for business; him for Carphone Warehouse and me for Virgin...
View ArticleClik here to view.
Leadership - don't promote people who are good at their jobs
In your organisation, do you promote people who are good at their job into a leadership role?What happens when they are promoted?I'd wager that in a few cases, they thrive - the extra responsibility is...
View ArticleClik here to view.
Share Less, Converse More; internal communications predictions part 1
My 2015 Internal Communications Predictions – Part 1.There’s something special about the end of one year and the start of a new one.It may be that for many of us, we get time off work and an...
View ArticleClik here to view.
Trust, leadership and employee engagement
My 2015 Internal Communications Predictions – Part 2.In the first part of my 2015 IC predictions, I talked about the impact technology and globalisation is having on how we communicate inside...
View ArticleClik here to view.
Transform your employee branding and drive employee engagement
One of the many things I've learned over the years in internal communications, employee engagement and business in general, is how powerful a strong internal brand is.In my time in Virgin Trains for...
View ArticleClik here to view.
We need a new Psychological Contract
If you've ever read any of my articles or posts over the years, you'll know that a reoccurring theme has been about how we improve employee engagement - and thus organisational performance.But I often...
View ArticleClik here to view.
The four levels of Serendipity - Social Media
Serendipity - what does it mean?How do you leverage your (social) networks to improve opportunity?In his classic book, Austin (1978) distinguished four levels of serendipity or chance. They can apply...
View ArticleClik here to view.
An employee engagement revolution? I'm afraid not.
You may have heard this week the professional services business KPMG is dumping 'traditional' employee engagement surveys and instead creating a new approach to measurement. The announcement has been...
View Article